Help & getting started All devices
View your balance and invoices
Open your own statement, read an invoice and choose a payment amount.
Checked in a browser · Existing signed-in account in Chrome on macOS. My balance, the current statement, More details on an invoice, and Other amount were opened. Personal details and financial figures are masked. No checkout was prepared and no payment was submitted.
Print opens your device’s print options. Choose Save as PDF if available.
Before you start
- Sign in to your existing account.
- The office must have linked your login to the statement you are entitled to see. If no statement appears, contact the office.
Open My account and find My balance.
If you have more than one statement account, choose the account you want to review.
Real signed-in account. Personal details and financial figures are hidden.Browser screenshot 1: Find My balance in My account.
Choose View statement for that account.
Read the balance and its last-update message. If the statement is updating or needs attention, wait for its current status or contact the office.
Current statement view. Private figures, invoice identifiers and dates are hidden.Browser screenshot 2: Read invoices on the selected statement.
Choose More details on the invoice you want to read.
Check the invoice items and remaining amount. Invoice and payment history come from the congregation’s accounting records.
An existing invoice opened with More details. Private numbers, dates and financial figures are hidden.Browser screenshot 3: Open More details to read invoice items.
Choose Payment options when you want to see payment options.
Choose Full balance or Other amount. Opening these options does not charge you. Continue only after checking the account and amount.
Amount options only. Private details and figures are hidden; no payment was started.Browser screenshot 4: Choose Full balance or Other amount before continuing.
You’re done
You can read your statement and invoice details, and choose an amount before continuing to payment.
Don’t see this?
- I do not see My balance.
- Your login may not have a linked statement. Contact the office so the team can check your existing account. Do not create another login.
- There is no Payment options button.
- Check the statement’s status message. A zero or credit balance, an existing payment being checked, or an unavailable statement can prevent a new payment. Follow the message before trying again.
- Can I save a statement or invoice?
- Use the print control shown on the statement. Choose your browser’s Save as PDF option if available. Keep the file private.
Need a hand?
Choose the right team for your question.
App support
For sign-in trouble, alerts or something that isn’t working in the app.
Shul office
For membership, statements, sponsorship arrangements and visits.
Contact the officeAsk the Rabbi
Send a private Torah or halacha question. The office receives it for the Rabbi.
Ask the RabbiApp support: www.midrashohelmoed.com/help#contact-options. Office: www.midrashohelmoed.com/office. Questions for the Rabbi: www.midrashohelmoed.com/contact.