Help & getting started All devices
Something not working?
Try a simple check or contact app support.
Checked in a browser · Current app links and instructions checked in a browser. No support message was sent.
Print opens your device’s print options. Choose Save as PDF if available.
Before you start
- Keep your phone number, email and verification codes private when sharing a screenshot.
Check whether another webpage opens on your device.
If it does not, reconnect to the internet first.
Open Ohel Moed again from your Home Screen.
If you have not added it, you can open the website in your browser instead.
Choose Contact app support below if the problem continues.
Say what you were trying to do and the message you see. Review the included device and page details before sending. Never send passwords or verification codes.
You’re done
You have either resumed using the app or prepared an email draft for app support. Review and send it in your email app; this is not a live chat.
Don’t see this?
- I cannot find the app icon.
- Look on your Home Screen or app list. You can always open the website. You do not need an App Store or Google Play listing.
- I am stuck signing in.
- Use Sign in with your existing phone number or email. Avoid making another registration. Use the recovery options offered by that form.
- My reminders are saved but this phone is silent.
- Account choices, the switch in Alerts on this device, and your phone’s notification permission all need to be enabled. Check Focus or quiet settings too.
- I see office assistance or an access message.
- Contact the office with the message you see. Do not keep making new registrations; the team can review your existing login.
- Can I use it without installing?
- Yes. Public pages and recordings work in the browser. iPhone and iPad alerts need the Home Screen app.
Need a hand?
Choose the right team for your question.
App support
For sign-in trouble, alerts or something that isn’t working in the app.
hi@hankified.com
Shul office
For membership, statements, sponsorship arrangements and visits.
Contact the officemidrashohelmoed@gmail.com
Ask the Rabbi
Send a private Torah or halacha question. The office receives it for the Rabbi.
Ask the RabbiApp support: hi@hankified.com. Office: midrashohelmoed@gmail.com. Questions for the Rabbi: www.midrashohelmoed.com/contact. Review and send email drafts in your email app.